Reminders nobody sent. Review visits nobody chased. Health checks nobody renewed. Find out how many patients your hospital loses in the silence — and what it costs every month.
12 questions · 3 minutes · Free · No login
"A hospital doesn't lose a patient
at the exit.
It loses them in the silence after."
Why good hospitals still keep buying footfall they already had
Four gaps, all of them quiet. None of them show up on a P&L line called "loss".
Indian OPDs see no-show rates of up to 30%. A slot that empties at 11am can't be resold at 11am — that's doctor time you already paid for.
"Come back in seven days." They don't. Nobody notices, because nobody is watching the list of people who didn't arrive.
OPD-to-IPD conversion in Indian hospitals runs 10–15%, and IPD carries roughly two-thirds of revenue. Every undecided patient who is never called again is the most expensive silence in the building.
Unhappy patients rarely tell the hospital. They tell everyone else. And 68% of families surveyed in Bengaluru named online reviews their top factor in choosing a hospital.
Answer 12 questions about how your hospital talks to patients between visits.
12 tap-to-answer questions on reminders, follow-ups, recalls and feedback.
Your score out of 100 — and the estimated ₹ leaving your hospital every month.
Three prioritised fixes, ranked by what's costing you most right now.
Auriforce builds AI agents for healthcare operations — including Auriforce EngageFlow, the patient engagement agent that makes the reminder call, chases the review visit, runs the recall list and asks for feedback before it becomes a review. London and Bengaluru. auriforce.com/engage
The score is calibrated for mid-size multi-specialty hospitals (50–200 beds) in India, using published benchmarks on OPD no-show rates, OPD-to-IPD conversion and patient recall. Your estimate is built from your own answers — every assumption is shown on the results page.
Free. No login. Your number in 3 minutes.
Benchmarks used: Indian OPD no-show rates of up to 30%; OPD-to-IPD conversion of 10–15% in Indian hospitals; patient reactivation defined as 12+ months without a visit. We apply a conservative recovery factor to each zone — this is an estimate of what a working engagement system could realistically win back, not the gross value of everything that went wrong.
Hospitals with loyal patients don't have better doctors.
They have a system that remembers.
Auriforce EngageFlow makes the reminder call, chases the review visit, runs the recall list and asks for feedback — in your patient's language, over voice and WhatsApp, on your schedule.
Consent-first outreach with opt-out on every channel. Built in line with India's DPDP Act 2023.